Foundation courses

Retail Ready

Get ready for retail work

8 short lessons inside courses you already know, each teaching one retail skill. Do them in order over about two weeks. Finish all 8 to earn your Retail Ready certificate.

Retail Ready

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0 of 8 lessons done. Finish all 8 to earn the Retail Ready certificate. See the lessons

  1. Customer Service Essentials

    • 1.A Shift on the Shop Floor
    • 2.Returns, Complaints and 'Can I Speak to a Manager?'
    Open course

  2. What to Expect in Onboarding

    • 3.Staying Past Your First 90 Days
    • 4.Your Best Shift — Put It All Together
    Open course

  3. Money Skills for Work and Life

    • 5.Cash Handling, Fraud Checks and Your Own Pay
    Open course

  4. Logistics / Supply Chain Clerk

    • 6.Stock on the Shop Floor
    Open course

  5. You and Artificial Intelligence (Super Intelligence)

    • 7.Working With Store Technology and AI (SI)
    Open course

  6. Speaking Up at Work

    • 8.Preventing Loss Without Confrontation
    Open course